How often should I clean my dog's ears?
For most dogs, cleaning the ears once a week as part of a regular grooming routine is sufficient to prevent wax and dirt build-up. Some breeds are more prone to ear issues than others; dogs with floppy ears such as Cocker Spaniels, Basset Hounds and Labrador Retrievers tend to trap more moisture and debris in the ear canal and may benefit from more frequent cleaning. Dogs that swim regularly should also have their ears checked and wiped after every water session. Always consult your vet if you are unsure how often to clean your specific dog's ears.

Can I use these wipes to clean deep inside the ear canal?
No; these wipes are designed for cleaning the visible outer ear and the inner ear flap only. Never insert a wipe, cotton bud or any object deep into the ear canal as this can push debris further in, damage the delicate structures of the inner ear or cause pain and injury. If you suspect your dog has a build-up of wax or debris deeper in the ear canal, or if your dog is showing signs of ear discomfort, consult your vet for appropriate treatment.

Why is alcohol-free important in ear wipes?
The skin inside a dog's ear is thin, sensitive and easily irritated. Alcohol-based wipes can cause stinging, dryness and irritation; particularly in dogs that already have mild sensitivity or early-stage inflammation in the ear area. An alcohol-free formula cleanses effectively without causing the drying or stinging sensation that alcohol can produce, making the experience more comfortable for your dog and encouraging compliance during routine ear cleaning sessions.

What signs indicate my dog may have an ear infection?
Common signs of an ear infection in dogs include persistent scratching at one or both ears, frequent head shaking, redness or swelling of the ear flap or canal entrance, an unusual or strong odour from the ear, dark or yellow discharge, and sensitivity or pain when the ear is touched. If you notice any of these signs, stop home ear cleaning and consult your vet promptly. Ear wipes are a preventative maintenance tool and are not a treatment for active infections.