How do I refill the KONG Feather Mouse with catnip?
The toy has a reclosable inner compartment that holds the catnip in place during play. To refill it, pull the inner flaps outward to open the compartment, insert fresh catnip, then tuck the flaps back in and press firmly to seal. Gently twist the toy after refilling to help release the catnip's natural oils and make the scent more potent. Any leftover catnip from the included vial can be stored in the freezer to keep it fresh between uses.

Can I wash the KONG Feather Mouse?
Yes, the toy is machine washable but only with the catnip fully removed first. Open the inner compartment, remove all catnip, then wash on a gentle cycle. Allow the toy to air dry fully before refilling and returning it to your cat. Washing it regularly keeps it hygienic and extends the life of the toy considerably.

Will the KONG Feather Mouse work if my cat does not react to catnip?
Catnip sensitivity is genetic; approximately one in three cats does not respond to it at all, and kittens under six months rarely show a reaction either. If your cat falls into that category, the feathers and soft plush texture of the toy may still provide stimulation through play. For cats that do not respond to catnip, KONG also produce toys containing silver vine, which tends to trigger a reaction in cats that are catnip-insensitive.

What makes KONG's North American catnip different from standard catnip?
KONG sources its catnip from North America, which is widely considered to produce potent, high-quality catnip due to the growing conditions in that region. The catnip included in the vial is a premium blend selected specifically for its aroma and oil content, which are the key triggers for cats' responses. Freezing any unused catnip preserves those oils and keeps it effective for longer.